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A CMR waybill contains all the relevant information about a road freight shipment. It is the agreement between the shipper, the carrier, and the receiver. It regulates liability, damages, and compensation. For a long time, the logistics industry was one of the biggest fans of paper. Everything …

What does digitalisation in customs mean to you? I think it’s a giant step forwards. When technology is making progress in all other sectors, we [the customs industry] can’t be sitting here doing declarations by hand anymore. In an accuracy-sensitive industry like ours, having the numbers, …